Instructional Technology
& Web Services (ITWS)

Instructional Technology and Web Services offers an array of educational technology solutions and support, course design, web services, and consultative services to Eastern faculty, staff and students.

What’s New!

Canvas LMS logo

Incomplete Sections for Students in Canvas

virtual support

Daily Zoom Meeting

Instructional Technology and Web Services (ITWS) provides a ‘drop in’ open Zoom meeting.

9:00 a.m. – 4:00 p.m. Monday through Friday

Meeting #145-106-536

Email & Help Tickets

Instruction Questions

Canvas, Panopto, Zoom, PollEverywhere, other instructional services, 25Live, or WordPress?  Email

Non-Instructional Questions
(509) 359-2247


Give Us A Call

We may be reached by phone between 8 a.m. and 5 p.m. This is the least preferred support option for most situations and we recommend the Zoom room or email if possible.

(509) 359-6656

online teaching

Learn Canvas

If you are interested in learning Canvas in a self-paced manner or making the transition to teaching online, visit the following course links. You can self-enroll to keep track of your progress.



communication, collaboration

course reviews

learning technologies

Teaching online

Training Opportunities

Video and Multimedia

Web Services

View All services

Contact Us